Service & Support

Services for maximum availability

With WashTec, you can rest assured that your car wash will run reliably at all times – and at the same time offer the best opportunities for expanding your business. Our maintenance and support service ensures maximum availability, predictable costs and fast help when it matters. Personalised, forward-looking and with the densest European service network in the industry.

Biggest service network

With the densest service network in the industry, we are always close to you. More than 600 WashTec technicians are at your side – with regular maintenance, fast response times and reliable supply of spare parts. This keeps your car wash ready for use at all times.

Personalised, all-in-one service

Your personal WashTec expert supports you right from the initial commissioning, to the training of your employees, all the way through to retrofitting and modernisation. This ensures that your system not only remains efficient, but also develops in line with your business.

Customised maintenance concepts

Our maintenance solutions are customised based on your individual requirements. Maintenance intervals, employee training and services are adapted precisely to the utilisation of your system – for maximum operational reliability and long-term protection of your investment.

Rapid assistance in emergencies

If a problem does occur, we are there in a flash. Thanks to GPS-supported scheduling and fully-equipped service vehicles, we guarantee the shortest possible response times. This means less downtime for you, which means higher sales.

Spare parts on demand

Our decentralised warehouse concept ensures rapid availability of spare parts throughout Europe. We stock around 20,000 parts in our central warehouse and guarantee the long-term availability of relevant components. Express deliveries by 8 a.m. ensure smooth operations.

In our CarWash Shop, you’ll find everything you need – from spare parts and wash chemicals to accessories and marketing materials.

CarWash-Shop

Speak with a WashTec expert

Benefit from top-tier service, maximum planning reliability, and full control over your car wash operations. Get expert advice – with no obligation – and gain a clear competitive edge.

Contact

Digital services and support for your car wash

With WashTec, you not only benefit from personalised advice from experts, but also from intelligent, digital solutions that make your car wash business more efficient and scalable. Our digital services make it possible to resolve many service cases in real time – directly via remote access, without unnecessary technical intervention. This increases the availability of your car wash, reduces downtimes and prepares you for new opportunities.

WashTecPlus

With our online management and control system, many technical adjustments can be conveniently performed remotely. Whether it's status checks or setting light barriers – with a simple mouse click you save valuable time and ensure smooth operation of your car wash.

RemoteSupport+

Our smart remote support for fast help without long waiting times: WashTec technicians access your car wash directly, perform diagnostics, rectify faults and install software updates – quickly and efficiently. This reduces the need for on-site visits and keeps your system ready for use.

mywashtec.com

With mywashtec.com, you can monitor and optimise the operation of your car wash anytime and anywhere – thanks to simple analyses, you can conveniently ensure the availability of your system via computer, tablet or smartphone.

mywashtec.com

Book your consultation

Whether in person, on site or digitally – we develop the perfect service concept for your car wash, tailored to your needs. This ensures maximum availability and optimum performance.

Contact