CarWash Assist
Remote services
Customers expect maximum flexibility and availability – they want to wash their vehicles when it suits them and expect fast service without waiting times. Operators are faced with the challenge of guaranteeing constant service and smooth operations. The solution: remote services. These ensure that washing operations run continuously – efficiently, economically and reliably.
Business under control with a powerful partner
With CarWash Assist, WashTec provides the industry's leading remote services solution, which can be flexibly adapted to your requirements and your business model. If your car wash customers require assistance, experts are at hand via remote monitoring and can view, maintain and control the system – for significantly increased system availability, less pressure on the staff and a top-class customer experience as well as safety for the operator and the customers.
How can I keep my car wash business running smoothly around the clock – even if I can't be on site?
Full control for your success
Your car wash is seamlessly connected to CarWash Assist. If required, experts analyse all the relevant system data in real time, detect faults or maintenance requirements and efficiently control operations remotely. Be it quick fault remedying or direct customer assistance during the wash process – your car wash business runs smoothly, even with high-capacity utilisation.
Smooth availability
Technical faults can unexpectedly slow down car wash operations. CarWash Assist manages the maintenance and fault remedying of your car wash remotely, problems are recognised at an early stage and rectified quickly – before they can have a lasting impact on operations. Your staff can concentrate on the day-to-day business.
Ideal customer experiences
In an ideal case, car washing is effortless and intuitive. But what if a customer positions their vehicle incorrectly and the car wash won't start? CarWash Assist offers immediate help via remote support – for a smooth washing experience without frustration, even at peak times. The WashTec experts ensure that every wash process remains a positive experience.
Maximum uptime
Detect faults early, before customers do – CarWash Assist can examine your system in real time and rectify faults or perform updates. This means that problems with the system can be recognised quickly, your washing business continues to operate reliably, and you have satisfied customers at all times.
Additional safety
CarWash Assist guides customers safely through the wash process. If damage does occur, CarWash Assist fully documents the wash process so that operators can quickly and clearly prove whether an incident has occurred in their system in the event of a complaint.
Ready for the digital washing business – with remote operation
CarWash Assist is the ideal addition to your digital business model: More and more customers are using on-demand services, such as app services like EasyCarWash PRO or integrated services in their in-car entertainment system, to book their car wash flexibly and conveniently. Operators who wish to make full use of this potential require a digital car wash that is available round the clock – without a permanent staff presence on site.
EasyCarWash PRO
Speak with a WashTec expert
Find out how you can use CarWash Assist to make your car wash operations more efficient, inspire your customers and future-proof your business.
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